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Where
are your web servers located? |
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Our state-of-the-art
web servers are in various multi-million dollar
data centers in INDIA, Uk & USA that have
premium connectivity to the Internet. This ensures
some of the highest uptime possible for your web
sites and mail communication systems. Click here
for more information about our servers and network. |
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What
is your servers uptime record? |
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Since we began hosting, our uptime record has exceeded
99.9%. However, if you wish to host applications
/ sites with even more exceptional / mission-critical
high bandwidth, availability or support requirements
we suggest use of dedicated servers. |
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Will
I get adequate Technical support? |
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Yes,
we provide all technical support to our customers
through email and telephone, Chat on Yahoo, Gmail,
Hotmail & AOL. |
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Do
you support Country specific Top Level Domains? |
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Yes,
we do support Country specific Top Level Domains. |
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What
happens after I sign up for a web site? |
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After submitting the online sign-up form, one of
our representatives will help you complete the
ordering process. Your site is normally configured
and ready for use the same day that your payment
is credited to our bank account.. You can transfer
your files and configure your mail accounts immediately
thereafter. Domains take 24-48 hours to begin
resolving. If you need to transfer a domain to
us, you should request the transfer immediately
after signing up. |
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How
do I place an order / make payments? |
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Please send the order form.. Send your cheque to
Isha Webhosting Pvt. Ltd.
201, Gundecha Industrial Complex,
Akurli Road, Kandivali (East),
Mumbai 400101 India.
Tel. No: 00-91-22- 40682602,
40682603, 40682601, 40682604
Fax: 00-91-22- 40682614
Mobile No: 99696-82336 |
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Can
I maintain my own site once you have configured
it? |
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Yes, you
are free to upload/change your web pages, add/delete
Email ID's etc as often as you want. Once we have
allotted the web space and pointed your domain,
you can manage your website easily on your own. |
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Can
I use Flash pages on my site? |
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Yes, Flash
are listed among plan features; Flash is supported
by default. |
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Do
you offer MySQL? |
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Yes,
we offer MySQL in all of our Linux Hosting Plans. |
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Will
I get my site visitor statistics? |
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Yes,
you will have access to Webstats programs that
will provide you detailed online information on
important aspects of your web-site. Statistics
includes How many people have visited your web
site on which day? ,What browser did they use?
, What areas/pages of your website they accessed?
,Which search engines and keywords they used to
reach your site etc. |
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Can
my POP accounts be configured as myname@mycompanyname.com?
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Yes, the
POP accounts will be configured on your domain name. |
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When
can I start hosting my site? |
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If
your domain name linked to your hosting package
is available/propagated and we've received your
payment, your account will be activated same day.
Your username and password will be mailed to you
along with the control panel link to access and
maintain your own website. |
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In
how much time are the account details given to me
after I make the payment? |
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Same
day your payment is credited to our bank account.
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Are
there any extra costs involved in hosting a "SSL
secure site"? |
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Yes,
you will need a digital certificate from a Certificate
Authority like Verisign, Thawte, etc |
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What
is CGI access? |
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CGI
scripts (Common Gateway Interface) are used to provide
features like Counters, Feedback form, Guest Books
and many others. We give you full CGI access for
no extra charge! You can write your own secure scripts
or install someone else's. |
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